Shipping & Returns

Shipping and Handling Details

We will always act to make sure that any production difficulties do not delay delivery schedules.

Advertising, Design & Solutions, Inc. customers agree not to hold Advertising, Design & Solutions, Inc. liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Advertising, Design & Solutions, Inc.'s direct control.

Advertising, Design & Solutions, Inc. will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable.

Please note that we do not ship to P.O. Boxes.

Please note we are only shipping to North America and Canada. For international orders please call 714-894-5520 or email us at accounts@dealerarena.com

Returns
All sales are final. If you find there is an error with your order or problem that needs to be resolved please contact us immediately at support@dealerarena.com. In the event of damaged goods a claim by the account holder will be made to the carrier for compensation. Advertising, Design & Solutions, Inc. insures all shipments providing an account number is not provided. If a third party account is used then the insurance option or claims become the responsibility of the account holder.

Please also note:  We offer shipping as a courtesy and use standard UPS shipping rates.  It is always suggested that you try to use your own shipping account if you have one available.  Sometimes when ordering multiple items, shipping is charged per item and does not take into account that some of the ordered items can be shipped together. Please always call to confirm shipping if you have any questions.